Frequently Asked Questions

General Topics

What is DriveSmart and how does it work?

Is DriveSmart a dealer or a platform?

Am I buying the car from DriveSmart or from the dealer?

How is DriveSmart officially connected to Honda?

Is DriveSmart suitable for first-time car buyers?

Cars & Dealers

Are the cars on DriveSmart brand new?

Who are the dealers on DriveSmart?

How are the dealers assigned to me?

Can I choose a specific dealer to buy from?

Does DriveSmart change or mark up the price of the car?

Price/Deals/Payments

Will I get a better deal on DriveSmart?

Are there any extra fees for using DriveSmart?

Who do I pay? DriveSmart or the dealer?

Can I still negotiate on price?

Paperwork & Registration

What does DriveSmart help with after I choose a car?

Do I still need to handle any paperwork?

Does DriveSmart arrange insurance and road tax?

Delivery & After-Sales Servicing

How and where will my car be delivered?

Is after-sales servicing handled by DriveSmart or the dealer?

Is my warranty still valid if I buy through DriveSmart?

Change of Mind

Can I change my mind after choosing an offer?

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